If you haven't spoken to Tiffany Young, you should have. When you call Estey Real Estate, the first person you speak with is most likely Tiffany. She's been with Estey for 6 years and is the office "wrangler".
Tiffany came to Estey Real Estate when working as an onsite manager for an apartment complex so she knows the business. She received her degree from Diablo Valley College where she excelled. She knows that working with any office, keeping schedules organized, appointments coordinated and paper work controlled, she must stay on her toes and she does.
Tiffany's great attitude and positive outlook keeps us all happy. Even the new changes in the accounting system and website just make her skills shine. We are happy to have Tiffany with us and hope you have a chance to get to know her.
California Drought and Your Property
As most of you know, California has a water crisis. Our snow pack is not what it should be only 70% of what is needed and that is good news but also the bad news. With this information, we are asked to cut back on our usage by 20% so far.
What does this mean to you as a property owner? You and your tenants will need to cut back on water usage. Watering of the yard will become a huge issue. Homes with mature landscaping will do better than new landscaping, large lawns may not be as green and some, if too large, they may not make it.
We are looking into this issue and working with our tenants. The city will have huge fines if the water usage is above the set amount. We have been working on how this can be handled by our owners and tenants.
Smoke Detector Reminder...
The mandated installation 10-year tamper-proof battery smoke detectors must be installed in investment properties when work is done or a turn-around of tenant or a sale. Maintenance Coordinator, Maureen has been handling this program for you. Some units have all ready been completed but don't be surprised if you see in your monthly statement yours have been replaced. It is important you know that we are handling your risk and following the new laws.
Property Management Takes a Team
Over the last 50 years, managing investment property has become more complicated. Major property management legislation, increased tenant awareness, major disasters, and escalating technology have been contributing factors in the field of property management today.
Generally, the days of a simple handshake between a property owner and a tenant are over. It takes an educated and collective approach to support, manage, and maintain a property.
Today, sound property management benefits from teamwork.
Property management begins with the property owner and the property management company working as the primary team, each party supporting the other. The role of the property owner is to supply a sound physical property, necessary financial support for the property, and provide the property management company with the authority to act on supervising the myriad of details of management. Today there are also many other people and services to support both the property owner and the property management company.
As your property management company, we operate and think of successful management of your investment as "teamwork." We know that it is extremely difficult for one person to do it all - market the property, screen the tenants, collect tenant funds, supervise maintenance, move tenants in, handle tenant issues, handle property issues, comply and keep up with increasing legislation, move tenants out, dispense security deposit refunds, and much more. Consequently, it is our practice to utilize additional people and services as part of our team.
In addition to property management personnel, a well-run property management team includes a myriad of maintenance services, tenant screening/credit reporting services, banking institutions, insurance companies, accounting services, property management attorneys, referral services, supportive industry organizations, local government offices, and more. This provides more eyes, ears, and expertise to oversee the property owner's investment.
Technology plays a key role as well and we consider this an integral part of the management team. To give an owner the best possible service in today's fast moving world, we utilize our website, email, online vacancy services, banking technology, documentation programs, newsletter services, etc.
Just like the management of the property, there is a continual "maintenance" of all the services involved. We are constantly working to increase our education, acquire new services, and evaluate companies and services that we use for our support system. These efforts promote a well-oiled team to oversee your investment.
The property owner needs to sustain integral parts of the team as well - their property insurance company, accounting services, financial institutions, homeowner's association (if applicable), etc. It is vital that the owner oversee and maintain these necessary support services.
The bottom line is that although managing an owner's investment is more challenging than ever, we know that taking a teamwork approach will accomplish this critical task.
Check Your Insurance Events can happen - flood, extreme heat, earthquakes, fire, and more!
It is important to check your insurance to obtain the best coverage possible
and ensure that it is current.Review now with your insurance agent before
a disaster/emergency occurs.
If An Emergency Occurs: Please be patient and avoid tying up critical phone lines and our time.
Our first priority during any emergency is to handle the situation, taking
any necessary measures for the safety of your property and your tenants.
Then, we will contact you as soon as we are able.
The material provided in this newsletter is for informational and educational purposes only. It is NOT legal advice. Although we believe this material is accurate, we cannot guarantee that it is 100% without errors.